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FREQUENTLY ASKED QUESTIONS

  • Do you require a deposit to confirm the booking?
    Yes! I require a $100 non-refundable fee to secure your booking. Once I've confirmed your package selections and you are happy to proceed, I'll send through the deposit invoice payable to secure the booking.
  • If you don't know the song we want, will you learn it?
    Absolutely! I'm committed to making your wedding or event music truly exceptional and tailored to your preferences. With the ceremony package, you're entitled to one special song request. If it's not already on my song list, I'll happily learn it for you. Please note, additional charges may apply for learning additional songs beyond the included request.
  • What is your date change & cancellation policy?
    Any request for a date change must be made in writing at least thirty days in advance of the original date. Whilst the deposit payment is non-refundable, I will transfer your deposit and booking to the new date at no additional charge. Change is subject to availability. If there is no availability for the alternate date, the non-refundable reservation fee is forfeited, and event is cancelled. If event is cancelled for any reason by the hirer or their agent, the non-refundable reservation fee is forfeited. However, if event is cancelled by me, all monies paid to date will be refunded in full.
  • How far do you travel?
    I'm based in the Swan Valley area and I will travel within Perth CBD, surrounding areas and outside Perth CBD on arrangement (travel expenses may apply). Please get in touch and I will see what I can do for you.
  • Our event location doesn't have power, is this okay?​
    Yes, definitely! I have battery powered speakers which is perfect for outdoor events.​
  • Does the price include travel, set up and pack down?
    Yes, the price covers set-up, pack-down, and travel within a 30km radius of Caversham. I will arrive approximately 1 hour before the performance start time for set-up and pack down immediately after the hire period. For locations outside this radius, a travel fee will apply. Please get in touch with me for an accurate quote.
  • Does the price include the PA sound system?
    Yes! Included in the package is a premium PA system, ideal for events hosting up to 120 guests. However, please be aware that additional charges may apply for larger crowds requiring a more extensive PA setup.
  • What do you need at the venue? How much space do you need?
    A minimal space of 1.5m x 1.5m is required and a power point within 10m (optional).
  • How many songs do you sing in an hour?
    On average, I typically perform approximately 10-12 songs per hour.
  • What type of speakers do you use?
    I use 2 x Bose S1 Pro speakers which produces high quality sound to small and medium venues.
  • Can we use your microphone for speeches or announcements?
    Absolutely! Once the setup is complete, my equipment is at your disposal for speeches or announcements as needed.
  • Will you provide music during the performance breaks?
    Yes! I have playlists for the various stages of the day/night, which can be tailored to suit your event. ​ I'll play these during my performance breaks if required, so you can sit back and relax knowing I'll take care of all of your musical needs!
  • What happens if you're unable to perform on the day of the event?
    While I strive to be available for every event, unforeseen circumstances can arise. In the rare event that I'm unable to perform, I have a network of talented colleagues whom I can call upon as a backup to ensure your event goes smoothly.
  • Do you require any special equipment or setup requirements?
    I come fully equipped with everything needed for a performance. However, if your venue has specific requirements or restrictions, please let me know in advance so I can make necessary arrangements.
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